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Cookie Policy

Effective Date: 5th June 2025
Last Updated: 5th June 2025

1. Introduction

This Cookie Policy explains how GRANDPOINT LTD (Companies House number 16498233, registered office 50 Princes Street, Ipswich, IP1 1RJ, ICO registration ZC084167) uses cookies and similar technologies on grandpoint.uk. By using our website, you consent to the use of cookies in accordance with this policy. For data protection enquiries, contact our DPO at privacy@grandpoint.uk.

2. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behaviour.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as form submissions or setting privacy preferences.

Purpose: Website functionality, security, form submissions
Duration: Session or up to 1 year
Legal Basis: Legitimate interest

3.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are most popular and if visitors get error messages. This helps us improve website performance.

Purpose: Website analytics, performance monitoring
Duration: Up to 2 years
Legal Basis: Consent

3.3 Functionality Cookies

These cookies remember choices you make to improve your experience, such as your preferred language or region, username, or customisations you have made to pages.

Purpose: User preferences, enhanced functionality
Duration: Up to 1 year
Legal Basis: Consent

4. Third-Party Cookies

Our website may include content from third-party services that may set their own cookies. These may include:

  • Google Analytics (for website analytics)
  • Social media platforms (for social sharing buttons)
  • Content delivery networks (for improved performance)

We do not control these third-party cookies. Please check the relevant third-party websites for information about their cookies and how to manage them.

5. How We Use Cookies

We use cookies to:

  • Ensure our website functions properly and securely
  • Remember your preferences and settings
  • Understand how you use our website to improve user experience
  • Provide personalised content and recommendations
  • Analyse website traffic and usage patterns
  • Prevent fraud and enhance security

6. Managing Your Cookie Preferences

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Delete existing cookies
  • Block cookies from specific websites
  • Block all cookies
  • Delete cookies when you close your browser

6.2 Browser-Specific Instructions

Chrome: Settings → Privacy and security → Cookies and other site data

Firefox: Options → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Manage Website Data

Edge: Settings → Cookies and site permissions → Cookies and site data

7. Impact of Disabling Cookies

Please note that disabling cookies may affect the functionality of our website. Some features may not work properly, and you may not be able to access certain areas of the site. Essential cookies cannot be disabled as they are necessary for the website to function.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

9. Your Rights

Under UK data protection law, you have rights regarding the processing of your personal data through cookies, including:

  • The right to withdraw consent
  • The right to access your personal data
  • The right to rectify inaccurate data
  • The right to erasure in certain circumstances
  • The right to restrict processing
  • The right to data portability

10. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

GRANDPOINT LTD
Company Number: 16498233
Email: info@grandpoint.uk
Phone: +44 7469 452 020
Data Protection Officer: privacy@grandpoint.uk

11. Consent

By continuing to use our website, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us directly.

This Cookie Policy is part of our Privacy Policy and Terms of Service. Please read these documents together for a complete understanding of our data practices and terms of use.

We value your privacy

We use cookies to enhance your browsing experience, serve personalized content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies in accordance with our Cookie Policy and Privacy Policy.